How to Utilize Two-Way Radios for Hotels

Are your guests and staff safe and secure at your property? Are maintenance issues dealt with in a timely manner? Is housekeeping as responsive to your guests as they should be? Do your special events operate as flawlessly as you would like?

Did you answer “no” to any of these questions? If so, you may be interested in learning more about how to utilize two-way radios for hotels.

Hotel walkie-talkies are one of the best tools for maintaining tight operations on your property. A robust hotel communications system will keep your team constantly connected. Your staff will be able to talk to each other at the touch of a button!
Two-way communications in the hotel industry make a big difference in tightening up your operations. Utilizing hotel walkie-talkies will not only provide you an enriched experience for your guests, it will also flow dollars straight down to your bottom line! Listed below are 5 ways to utilize hotel walkie-talkies at your hotel property.

Utilizing Radios For Safety And Security

The best safety and security you can have for your property is intense yet invisible. Your guests rarely consider security issues and they shouldn’t have to! Hotel walkie-talkies connecting all security personnel all the time will make for more efficient coverage of your property. More efficient coverage will translate into less security personnel, which will make your security “footprint” less obvious to guests. Smaller slim-line two-way radios and surveillance accessories will make the personnel that you do have on duty less noticeable Communications technology that is less visible, yet even more effective! Constant connections, one-push emergency buttons, man-down features, and GPS are all features available on hotel walkie-talkies. Features like this will quickly alert everyone of any situations that are of danger to guests and staff.

Utilizing Radios For Maintenance Issues

It’s important for your maintenance crews to be connected at all times and reachable at a moment’s notice! The issue might be anything from an overflowing toilet in a guest room or a gas leak in the kitchen. No maintenance issue is too big or too small. Reliable hotel communications systems will keep maintenance personnel aware of any situations that might come up.

With headsets and other hands-free accessories, maintenance personnel are able to focus on the task at hand. In addition, the new extended-use batteries help guarantee that maintenance personnel stay connected even on those long, over-time shifts!

Utilizing Radios for Housekeeping and Guest Services

A guest calls the front desk asking for more towels in Room #720. Next, there is a call to pick up a breakfast tray outside Room #222. Then the guest in Room #1012 needs a blow-dryer delivered. It never stops! You must have efficiency in your housekeeping and guest services operations. Otherwise, you will need to employ the headcount of a small army!

Using hotel walkie-talkies can make housekeeping and guest services more efficient. This will help you maintain a smaller staff. You can contact housekeeping or guest service personnel and direct them to an immediate need near their current location.

Utilizing Radios In the Restaurant and Bar

A solid hotel communications system in your restaurant will vastly improve your guest’s dining experience. Some of the benefits of using hotel walkie-talkies in your hotel restaurant and bar include:

  • Increase the Safety of Your Staff and Patrons
  • Exceed Your Patron’s Service Expectations
  • Lower the Noise Level in the Serving Area
  • Quicker and More Efficient Operations
  • Better Bottom Line

Utilizing hotel walkie-talkies in your hotel restaurant will increase the quality of your patron’s dining experience. And, because of more efficient operations, will improve your bottom line!

Utilizing Radios For Events and Entertainment

Trade shows, conferences, conventions, and concerts all involve many moving parts! Without clear, concise and CONSTANT contact, pulling off a major event in a smooth and orderly fashion is nearly impossible.

Utilizing hotel walkie-talkies for conventions, trade shows and conferences will assure that show services are well managed. Floor personnel will always be in touch with maintenance. Maintenance personnel are always in touch with security.

At concerts, it’s essential to have your team in constant contact. Stage lighting personnel are in touch with your audio personnel, your audio personnel are always in touch with the stage hands, and the security personnel are in touch with everyone! If each of the “moving parts” are not connected to the others, the event could be a disaster…Literally!

Some Good Choices For Hotel Walkie-Talkie Radios

Two-way communication in the hospitality industry will help you create a safe and efficient workplace for your staff. Allowing them a place to work more safely and efficiently will ultimately translate into higher customer satisfaction, increased revenue, and less downtime. All of this will improve your customer experience, which will positively affect your bottom line. Some hotel walkie-talkies you might want to consider using are listed below.

Motorola MOTOTRBO R7 Digital Radio

MOTOTRBO™ R7 comes with game-changing audio! Due to its advanced audio processing capabilities, your communications come through loud and clear; more so than any other two-way radio on the market.

The MOTOTRBO™ R7 is also a rugged piece of equipment, well-suited for a hotel maintenance environment. Also, its advanced connectivity options will keep your system ready for new technology as it develops.

Recommended Accessories Include:

Motorola 2-Wire, IMPRES™ Swivel Loud Audio Earpiece with Eartip

Model Number: PMLN8295A

Equipped with one wire for receiving transmissions and a second with a combined microphone, programmable button and push-to-talk. Securely wear this earpiece on either side of the ear with a soft rubber ear hook. Earbuds are removable.

Motorola MOTOTRBO™ SL 300 Portable Radio

It doesn’t matter if you’re working in the basement or attending a black-tie event. The SL300 is boldly designed to keep you efficiently connected. Measuring just under an inch thick, the SL300 with its stubby antenna and curved edges is ultra-portable.

The SL300 features Motorola’s Active View display. Active View is a matrix of LED lights behind the radio housing. The SL300 also features “Range Max” technology, which is an advanced radio design and patented antenna for enhanced range.

Recommended Accessories Include:

Motorola PMLN7159 Adjustable D-Style Earpiece

Model Number: PMLN7159

Comfortable and adjustable fit for extended wear is important for long shifts. This earpiece and in-line mic accessory allows hotel staff to receive communication discreetly. This black adjustable D-style earpiece cable has dual coil cords for additional comfort and flexibility. No matter where you wear your radio, the in-line mic and push-to-talk button are quickly and easily accessible!

Motorola CP185 Portable Two-Way Radio

Ideal for hospitality businesses and many other demanding applications, the Motorola CP185™ brings you a robust two-way radio solution. The CP185 has an extensive feature set including VOX capability for hands-free communication.

With the compact, lightweight design of the Motorola CP185™, you get just what it takes to enhance communication while increasing productivity.

Recommended Accessories Include:

Motorola 2-Wire, IMPRES™ Swivel Loud Audio Earpiece with Eartip

Model Number: PMLN8295A

Equipped with one wire for receiving transmissions and a second with a combined microphone, programmable button and push-to-talk. Securely wear this earpiece on either side of the ear with a soft rubber ear hook. Earbuds are removable.

Utilizing Two-Way Radios For Hotels

Knowing how to utilize two-way radios for hotels will help you to provide your staff a safe and efficient workplace. A safe and efficient workplace will translate into a very satisfying stay for your guests! A better stay translates into more guests. More guests mean more revenue and more efficiency means more revenue makes it to your bottom line! Contact RCS Communications today for more information on two-way radios utilized for hotels. Their experts are ready to help!

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