Dispatch Consoles

The call came in a little after 2 a.m. A homeowner on a quiet cul-de-sac reported seeing someone pacing in their backyard, close enough to touch the porch lights. The dispatcher tried to keep her calm while pulling up the nearest units. At that exact moment, another call hit the board. A few blocks over,

The Heart of Public Safety Communication Picture a 911 call coming across the desk of a dispatcher on a stormy night. A car accident has blocked traffic, fire crews are needed to extract passengers, and medical teams must arrive in minutes. At the center of it all is a dispatcher, managing the moving pieces through